Privacy Policy

This Privacy Policy (the “Policy”) governs how the Platform collects, uses, maintains, and discloses information about its users. The Policy also describes the practices we apply to such user information, users’ privacy rights, and choices regarding their information. This Policy applies to all users of the Platform (referred to as “Learners”, “You”, and “Your”).

By accessing and using the Platform, providing your Personal Information, or by otherwise signaling your agreement when the option is presented, you consent to the collection, use, and disclosure of information as described in this Policy and the Terms of Use. If you do not agree with any provisions of this Policy or the Terms of Use, you should not access or use the Platform and are required to leave the Platform immediately. If any information you have provided or uploaded on the Platform violates the terms of this Policy or the Terms of Use, we may be required to delete such information upon informing you and revoke your access if needed, without incurring any liability. Capitalized terms used but not defined in this Privacy Policy can be found in our Terms of Use. Please read this Policy carefully before accessing our Platform and using any services or products offered therein. If you have any questions, contact us at the information provided below.

1. PERSONAL INFORMATION

“Personal Information” refers to the information that identifies a Learner such as first and last name, identification number, email address, age, gender, location, photograph, and/or phone number provided at registration or any time thereafter on the Platform.

“Sensitive Personal Information” includes (i) passwords and financial data (except the last four digits of credit/debit cards), (ii) health data, (iii) official identifiers (e.g., biometric data, aadhar number, passport), (iv) information on sexual orientation, race, ethnicity, political or religious beliefs, (v) account details and passwords, or (vi) other data categorized as ‘sensitive personal data’ under applicable Data Protection Laws, such as the Information Technology Rules, General Data Protection Regulation (GDPR), and/or the California Consumer Privacy Act (CCPA).

The usage of the term ‘Personal Information’ includes ‘Sensitive Personal Information’ when applicable.

2. INFORMATION WE COLLECT

We may collect personal and non-personal identifiable information from you in a variety of ways, including, but not limited to, when you visit our Platform, register on the Platform, and in connection with other activities, services, features, or resources available on the Platform. Please note:

  • We do not ask for Personal Information unless we truly need it, such as when you register for any content on the Platform.
  • We do not share Personal Information except to comply with applicable laws, develop our services, or protect our rights.
  • We do not store sensitive Personal Information on our servers unless required for ongoing Platform operations.

a. Personal Identifiable Information: We may collect personally identifiable information, such as your name and email address, to enable your access to the Platform and its services. We will collect personally identifiable information only if voluntarily submitted. You can refuse to provide such information, but this may prevent you from accessing certain services or products on the Platform.

b. Non-Personal Identifiable Information: We may collect non-personally identifiable information like the browser name, language preference, referring site, date and time of each user request, operating system, and Internet service providers.

c. Cookies: To enhance User experience, our Platform may use ‘cookies’. A cookie is a string of information that a website stores on a visitor’s computer and which the visitor’s browser provides to the website when returning for record-keeping purposes. You may set your web browser to refuse cookies or to notify you when cookies are being sent; however, this may affect certain Platform functionalities.

3. HOW WE USE AND SHARE THE INFORMATION COLLECTED

We may collect and use your Personal Information for the following purposes:

  • To provide access to our Platform and services/products: We use your information to allow you to access the Platform and services/products, provide customer service, fulfill purchases, verify User information, and resolve issues with the Platform. The legal basis for processing this information is consent or our legitimate interests in proper Platform administration or fulfilling a contract between you and us.
  • To improve our Platform and maintain safety: Your information helps us customize the Platform, prevent criminal activity, fraud, misuse, or damage to the Platform or network, and take measures against other threats. The legal basis for this is consent or legitimate interests in the administration of the Platform or contract performance.
  • To communicate with you or market our services/products: We may use your email address to communicate regarding your orders, Platform offers, or services from our sister concern and products. This information may also be visible in the community learning environment, such as doubt forums or WhatsApp groups.

We do not use Personal Information to make automated decisions or create profiles. We do not sell or trade your personal information. However, we may share aggregated, non-personally identifiable demographic information with trusted affiliates for business purposes.

4. YOUR CHOICES
  • Limit the information you provide: You can always choose the information you provide to us, including the option to update or delete your information. However, certain information may be required to access Platform services.
  • Limit communications: You have the option to limit the type of communications you receive from us, except those related to legal or security matters.
  • Reject cookies: You may reject or remove cookies, but this may affect access to Platform services.
5. YOUR RIGHTS

Depending on your location, you may have certain specific rights regarding your Personal Information under applicable laws. These may include:

  • Right to Confirmation and Access: Access to your Personal Information held by us.
  • Right to Correction: Rectify your inaccurate or incomplete Personal Information.
  • Right to Erasure: Request removal of your Personal Information, though transaction details for IT records may be retained.

To exercise your rights, use the options provided within the Platform upon login or contact us at the email listed in the ‘Grievances’ section below.

6. PROTECTION OF YOUR INFORMATION

We take reasonable measures to protect Personal Information from unauthorized access, use, or destruction. Information may be disclosed to employees, contractors, or affiliates needing access to process it on our behalf. We may also disclose information in response to court orders, governmental requests, or in good faith to protect the rights of others.

7. THIRD-PARTY WEBSITES

Our Platform may include links to third-party websites, which operate independently from us. We are not responsible for the practices or content of such websites, and their usage is governed by their own policies.

8. CROSS-BORDER DATA TRANSFER

Your information, including Personal Information, may be stored, processed, and transferred in and to Amazon Web Services (AWS) servers located in India. By accessing our Platform, you consent to this transfer of information.

9. DURATION OF STORAGE

We will retain your information for as long as necessary for the purposes outlined in this Policy or as required by law. If you exercise your rights to delete or modify information, you may lose access to the Platform.

10. MODIFICATION TO PRIVACY POLICY

We may update this Policy from time to time. Please check the Platform regularly for any updates.

11. GRIEVANCES

For questions, concerns, or requests regarding this Policy, contact us at support@aswinibajajclasses.com.

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